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Maintenance Controller

Employer: Northgate plc
Job Title: Maintenance Controller
Location: Barking
Salary: Competitive Salary
Benefits: Life Assurance and company pension

Here at Northgate everyone plays a part in what we do. We're the kind of people who love rolling up our sleeves, getting stuck in, solving problems and meeting challenges. If you have a talent for delivering great service to our customers, we could have a big part for you to play too.

We are looking to recruit a Maintenance Controller to be based at our Barking Workshop. The successful candidate will be supporting the regional network of branches; ensuring downtime of vehicles is kept to a minimum alongside maintaining maintenance compliance for vehicles across the business.

Role & Responsibilities:

  • Arranging recovery of customer vehicles, and minimise delays in returning vehicles by effectively communicating with workshops and 3rd party networks
  • Liaise with customers and establish a strong working relationship with 3rd parties
  • Scheduling of all compliance and safety works into approved network
  • Prioritising urgent requirements, ensuring best vehicle turnaround times are achieved
  • Management of Purchase Orders, checking for costs, quantity, correct order numbers & complete orders
  • Understanding customers' needs and expectations, always looking to over deliver on these
  • Meet and exceed all expected KPI's and SLA's in line with company expectations

Skills & Experience:

  • Customer Focused
  • Feel at home in a pressurised environment
  • IT Literate
  • Experience within fleet compliance or motor trade desirable

In return, you'll discover a friendly and fast-paced working environment, and the chance to build a career that is just as exciting as our future.

We're offering a competitive salary, 23 days holiday and a company pension.