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Customer Support Representative (Part time)


Employer: Northgate plc
Job Title: Customer Support Representative (Part time)
Location: Darlington
Salary: Up to £15,000 (pro rata)
Benefits: Life assurance and company pension

Here at Northgate, everyone plays a part in what we do. We're the kind of people who love rolling up our sleeves, getting stuck in, solving problems and meeting challenges. And if you have a talent for delivering great service to our customers, we could have a big part for you to play too.

We're looking for someone to join the team at our busy Customer Support Centre in Darlington, where we look after Northgate's National Customers with large fleets. You'll be dealing with inbound calls and information from customers, taking full ownership of any issues that arise, as well as offering advice and support in a professional manner. We need someone who can demonstrate empathy with our customers, deliver a high level of customer service and accuracy.

So if you have experience of working in a customer service environment and can communicate effectively and confidently whilst dealing with high volumes of information, this could be the role for you. You'll need to have a strong customer service background and be proficient on Microsoft Office packages and enjoy working as part of a busy call handling team.

At Northgate, you'll discover a friendly and fast-paced working environment, and the chance to build a career that just as exciting as our future.

We're offering a competitive salary, 23 days holiday, and company pension.