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A day in the life at Northgate

Vivien Ray

Purchase Ledger Clerk

Vivien Ray

Purchase Ledger Clerk

“I came to Northgate from a rival company and have never looked back. Here, I get loads of support, my team is really friendly, and I never seem to have a boring day.

My time is taken up with invoice disputes and making sure that they’re sorted out in time for the payment deadline, and there’s always someone around to help whenever I run into something new or my workload gets too much.”

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Anthony Conneely

Customer Support Centre Team Manager

Anthony Conneely

Customer Support Centre Team Manager

“My background is a bit unusual and includes a few years in customers services and quite a bit of time running a pub! I think the variety and the people skills I picked up from both of those jobs really help me in this role, as my days are filled up by working closely with customers to resolve any issues they might be having.

Northgate is a forward thinking business that is always looking to improve the customer experience, and being at the forefront of that suits me and my skills perfectly.”

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Melanie Hall

Team Leader Applications Support

Melanie Hall

Team Leader Applications Support

“I’ve been at Northgate for a really long time, first as a receptionist and then in a number of other roles in finance, rental and at Broxburn.

The business has changed a lot in the last 20 years, but the people have always been great. These days, I’m mainly involved in building and supporting the AXIS application - it’s always really busy but it’s also really interesting and there are some great opportunities for everyone who works here.”

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Lesley Raine

Purchase Ledger Clerk

Lesley Raine

Purchase Ledger Clerk

“I recently joined Northgate from a similar role at Darlington College. I was looking for something a bit more challenging and here every day really is different.

My colleagues are friendly, supportive and approachable, and even though I’ve only been here for 3 months I can already see that there will be loads of opportunities for promotion once I have a bit more experience behind me.”

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