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A day in the life at Northgate

Mark Helm

Project Manager

Mark Helm

Project Manager

"I joined Northgate about a two years ago after building my experience as a Helpdesk Manager and IT Project Manager, and I now play a massive role in changing the way the company delivers services to our customers. 

I spend most days working with teams from all kinds of backgrounds which creates a fantastic working environment, and I'm really looking forward to seeing the difference my work will make - and to watching my career develop too."

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Jude Hall

IT Support

Jude Hall

IT Support

“Before Northgate, I spent time at IBM and Wolseley so I was used to the way big companies do things. Here though, I’ve found that my work is much more varied on a day to day basis, and the people are fantastic.

However, because the business is moving fast, everything is always a priority which means my days are busy, but I’m looking forward to developing my managerial skills and stepping up my career.”

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Sam Wheldon

Customer Service Representative

Sam Wheldon

Customer Service Representative

“A couple of years ago, I was working as a Customer Service Advisor at another company when I saw this opportunity at Northgate. I’m pleased I went for it, as I now get to spend my whole week in a call centre that has a brilliant atmosphere instead!

Like any customer facing job, it can sometimes be tough dealing with people if they’re not happy, but this is the perfect place to push myself, get stuck into some challenging situations, and grow my career.”

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Vivien Ray

Purchase Ledger Clerk

Vivien Ray

Purchase Ledger Clerk

“I came to Northgate from a rival company and have never looked back. Here, I get loads of support, my team is really friendly, and I never seem to have a boring day.

My time is taken up with invoice disputes and making sure that they’re sorted out in time for the payment deadline, and there’s always someone around to help whenever I run into something new or my workload gets too much.”

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